Contact Us

KEMEDRESS
Contact Us
We're happy to answer your questions and help you with your order, returns, sizing or other customer service needs.
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CUSTOMER SERVICE
We're Here to Help
Have a question about a dress, your order, sizing or a return? Choose the contact method that works best for you. For the quickest assistance, you can use our online chat directly on the website.
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ONLINE CHAT
Chat With Us
Talk directly with our customer service team through the online chat feature on our website.
AVAILABLE ON THE WEBSITE
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EMAIL
Customer Support
Send us your question or order details by email and our team will assist you.
kemedress@gmail.com
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PHONE
Customer Service
If you prefer to speak with our team, you can reach us by phone.
+86 153 6699 2052
QUICK ASSISTANCE
Need an Answer Right Away?
Open the online chat on our website to speak directly with our customer service team. It's a convenient option when you have a quick question while browsing or placing an order.
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ONLINE SUPPORT
FOR FASTER ASSISTANCE
Have an Existing Order?
If you are contacting us about an existing order, please provide your order number whenever possible. For questions about sizing, customization, shipping, returns or cancellations, including the relevant details will help our team understand your request more quickly.

Please do not send your full credit card number, card security code or other sensitive payment information through email or online chat.
KEMEDRESS CUSTOMER CARE
We're Always Happy to Help
Whether you need advice before ordering or assistance after your purchase, our customer service team is ready to help.
EMAIL US
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